WORKPLACE LEARNING AND PERFORMANCE INITIATIVES

Process Analysis         

Helping clients determine and implement the most efficient processes for every aspect of their business cycle.

Strategic Planning

Organizing and facilitating strategic planning sessions.  Stakeholders, with the help of industry experts, create a business plan around market conditions, challenges, external and internal impediments, voluntary and forced limitations, competitive forces, opportunities, growth targets and profit objectives.

Process Documentation          

Operational documentation.  As clients grow, the documentation of electronic and manual tasks is often neglected.  Performance improvement professionals can map a documentation initiative that delegates tasks, monitors production, edits content and insures that all functionality is properly documented.

Promotion Criterion Mapping

Standardized promotion criterion elucidates expectations and reduces the risk of discrimination allegations and biased decisions.  Utilize the best practices knowledge of CLS to help establish your promotion criterion.

Learning Management System Selection       

Learning management encompasses every aspect of an organization’s human resources development.  It involves the formation, facilitation, evaluation and monitoring of all learning.  Effective learning management leverages the collective skills and knowledge of the organization’s entire workforce.  CLS will help you select the right Learning Management System for your company.

Career Pathing Programs       

CLS helps companies create career pathing architecture that is consistent, yet adaptable to variables within the workforce.

Workplace Learning and Performance Role Determination   

Identify what individuals should assume the WLP roles.  Do those who perform key WLP roles (manager/ analyst/ selector/ developer/ facilitator/ change leader/ evaluator) fully grasp all aspects of your business: strategies; operations; economics; market trends; competition?  Through best practices knowledge and intra-company interviews we identify the most qualified candidates to support WLP initiatives.

Critical Competency Determination    

We develop a competency matrix that will eliminate the subjectivity of role qualification and drive workforce initiative.

Multi-media Learning Architecture     

To provide every learner the opportunity to gain knowledge at a time most convenient to their personal schedules, we help companies establish a media-diverse learning library; including:

                  ·         Instructor-led (internal and external)

·         Self-study (Web-based & Computer-based)

·         On-the-job (Documented; measured & reported)

·         Cross-training

·         Mentoring

·         Task force assignment

·         Simulation

·         Guest speaker

·         Team-building exercises

·         Community involvement